About Us

Always There Care is a friendly, community-focused service providing practical home help and companionship to individuals and families. We support people with everyday tasks around the home, helping them feel comfortable, respected, and supported in their own homes and local communities. Alongside our home help services, we also supply reliable agency staff to registered care homes, supporting both short-notice and planned staffing requirements.
Our approach is built on reliability, respect, and clear professional boundaries. We focus on practical support and a friendly, consistent presence, always tailoring our service to suit individual preferences while maintaining trust and professionalism. As our organisation grows, we plan to apply for CQC registration in the future to expand into domiciliary care services. At present, our home-based services remain focused on practical home help and companionship.

Our Story

Always There Care was created from a genuine desire to provide reliable, respectful support that makes everyday life easier for people in their own homes.
The business was founded by Joe, who saw first-hand how valuable simple, practical help and regular human connection can be — not just for individuals, but for their families too. Too often, people struggle with everyday tasks or feel isolated, even though they don’t need regulated care. Always There Care was set up to bridge that gap.
What we love most about what we do is the difference small things can make — a clean home, help with errands, a friendly visit, or simply knowing someone dependable will show up. Our focus is on doing the basics well, consistently, and with genuine care and respect.

Meet Our Team

Joe Burden

Director

Joe founded Always There Care with the aim of providing respectful, flexible home help and dependable staffing support. With a strong focus on professionalism, clear boundaries, and people- first values, Joe oversees the day-to-day running of the business and ensures high standards across all services.

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Sarah Jane

Home Helper

Sarah is friendly, reliable, and takes pride in providing high-quality home help. She enjoys supporting clients with everyday household tasks and helping to create clean, comfortable living spaces. Sarah values building positive relationships and always approaches her work with care and attention to detail.

Phoebe Bradshaw

Home Helper

Phoebe is approachable, dependable, and enjoys helping clients feel comfortable and at ease in their own homes. She takes pride in offering practical support with a friendly attitude and values the trust built through consistent, respectful home help.

Our Values

Dignity & Respect

Treating every individual with courtesy, kindness, and respect at all times.

Reliability You Can Count On

Turning up when say we will and delivering a consistent and dependable service.

High-Quality Work

Taking pride in doing everyday tasks properly, with care and attention to detail.

Honesty & Openness

Clear communication, realistic expectations, and transparent boundaries.

Growth & Progression

Continuously improving our service, our skills, and our future offering.